ARTICLE: Newsrooms neglect WhatsApp’s interactive potential

Few German newsrooms use the messaging application WhatsApp and even fewer use it for interaction with their audience. Karin Boczek and Lars Koppers, both of Technical University Dortmund, investigated newsrooms’ WhatsApp use in the German state of North Rhine-Westphalia. The 17 million inhabitants of North Rhine-Westphalia are served by 78 newsrooms. Only 39 of them … Continued



ARTICLE: Uncivil reader comments increase support for authoritative restrictions

If a news article is followed by uncivil reader comments, other readers will become more permissive towards moderator or even police action against uncivil comments. Teresa K. Naab (University of Augsburg), Thorsten Naab (German Youth Institute) and Jonas Brandmeier (U. of Augsburg and U. of Erfurt) investigated the matter through an online experiment with 213 … Continued




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ARTICLE: Mobile apps have become increasingly important for news personalisation

Newsrooms are changing with personalisation of news. “Whether personalisation reinforces the relationship between users and news outlets in the long run is open to debate”, a new study discusses. Jessica Kunert of the University of Hamburg and Neil Thurman of LMU Munich, did a content analysis of 15 major news outlets in the UK, United … Continued


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ARTICLE: Online news sharing is an act of relational communication

Online news sharing behaviors are a type of communication used for forming relationships and managing impressions, new research states. Jennifer Ihm, of Kwangwoon University, and Eun-mee Kim, of Seoul National University, studied online news sharing on mobile instant messengers (MIM) and social networking sites (SNS). Researchers did a survey for 400 Korean people who had … Continued


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ARTICLE: Social media guidelines affect journalistic boundary-setting

Social media policies reveal some underlying assumptions about the role of new media within the traditional boundaries of the newsroom, a new study states. Andrew Duffy of Nanyang Technological University and Megan Knight of the University of Hertfordshire, examined social media policies in 17 news organisations in the United States, the United Kingdom, Canada, and … Continued


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ARTICLE: Communicative aims, perceived privacy and norms determine how people share news in private social media groups

How do people share and talk about news in private social media groups? ask Joëlle Swart and Marcel Broersma, of the University of Groningen, and Chris Peters, of Aalborg University Copenhagen (authors not in original order). In their new study, researchers looked at the role of news by studying six focus groups consisting of people … Continued


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ARTICLE: Folk theories help to explain how “news avoiders” get information

Growing numbers of people access information in other ways than by reading newspapers or accessing a news organization’s website. There’s been a shift towards so-called ‘distributed discovery’, where people find information via a range of digital intermediaries and platforms. Benjamin Toff of the University of Minnesota, and Rasmus Kleis Nielsen of the University of Oxford, … Continued