Polls indicate that trust in journalism, especially online journalism, is rather low in Western societies. To assess the difference in offline and online trust, Katherine M. Grosser develops a model of trust in online journalism that illustrates how the developments in journalism reflecting digitization impact on trust.
While the way the trust mechanism works is the same in online and offline journalism, there are important differences between trust in the two contexts. She concludes that online, the trust mechanism is more complex and thus more difficult to create than trust in offline journalism.
Find the article here. (abstract public)
Picture: Nè inerzia nè capriccio ma necessità e vita! by Tony Rammaricati, licence: CC BY 2.0