A study by Magda Konieczna, of Temple University, John Hatcher and Jennifer E. Moore, both of University of Minnesota Duluth, investigates the reasons behind, and methods of citizen-centered journalism. The authors interviewed 12 staff members from three US-based news organisations.
The newsrooms in question have selected a citizen-centered approach in order to help their audience communities to become heard. The news organisations not only listen to marginalized communities, but they also serve as conduits between authorities and community members not only by publishing neglected views, but also by facilitating meetings or directly relaying messages.
Other methods of connecting with local communities include arranging events, pursuing story ideas suggested by the audience, and simply spending time within the communities without work-related motivations. Many of these approaches are not financially advantageous, but the organisations’ seem to prefer measuring success in, for example, respect earned from the community.
The article “Citizen-Centered Journalism and Contested Boundaries” was published by the journal Journalism Practice. It is available online (abstract free).
Picture: Conversation by Nicolás Boullosa, licence CC BY 2.0.