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ARTICLE: Reader comments affect on quality of online news

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How valenced reader comments affect recipients’ perception of scandalized individuals and the journalistic quality of online news? ask Christian von Sikorski of University of Vienna and Maria Hänelt of German Sport University Cologne.

Study shows that reader comments can have a systematic influence on online journalism. The comment function can lead to not only positive effects, such as traffic on online platforms, but also negative effects. Contributions of other users can influence the perceived journalistic quality of an article in a negative way and thus lower the recipients’ “trust” in a specific online medium. That is why online newspapers may want to concider about separating news forums and controversial discussions from news articles.

The article is published online before print by Journalism & Mass Communication QuarterlyRead the article here.

Wall in Pembroke by NH53, licence: CC BY 2.0

 

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